Frequently Asked Questions
Q1: What is the Minimum Order Quantity (MOQ) for CNC machining?
A: Prototyping and production start at just 1 unit, making it ideal for both R&D and scaling.
Q2: What surface finishes are available for metal parts?
A: We offer sandblasting, electroplating, laser etching, passivation, anodizing, and powder coating.
Q3: How long is the typical delivery cycle?
A: Delivery usually takes 3 to 7 working days for samples, depending on product complexity and quantity.
Q4: How do you ensure quality control for precision parts?
A: We conduct 100% inspection using advanced equipment like CMM and microscopes. Any quality issues are analyzed and resolved within 2 days.
Q5: Do you provide OEM/ODM and customized services?
A: Yes, we provide full OEM/ODM services including custom logo printing based on your drawings and parameters.
Q6: What is your after-sales support policy?
A: We provide 24-hour technical support and solve user problems promptly to ensure full product satisfaction.